Prima E Classic

That depends on the scooter. For an electric scooter with 45 km/h you need class AM, which is already included in your car driving licence. Faster electric scooters with at most 11 kW output are light motorcycles. This includes all our scooters that go faster than 45 km/h, including models with more than 100 km/h. For them you need class A1 or code B196 on your car driving licence. Only above 11 kW output do you need class A2 or A. The vehicle class of your model is stated in the vehicle document (COC).

Yes. With a class B car driving licence you may also ride scooters up to 45 km/h, because class AM is included. Without a car driving licence you can take class AM at a driving school from the age of 15. Until your 16th birthday it is only valid in Germany.

No. Scooters up to 45 km/h do not need a registration. You take out an insurance plate with a vehicle insurer and get it directly from them. It is always valid from 1 March to the end of February. You do not have to take these scooters to the TÜV inspection. Carry the vehicle document (COC) that you get from us with you on every ride.

That depends on the insurer, your age and where you live. For scooters up to 45 km/h you buy the insurance plate once a year. For faster scooters with an official registration plate you take out insurance like for a motorcycle. Your insurer will tell you the exact price.

There is no nationwide purchase bonus in Germany; the electric car subsidy only applies to cars. However, some cities and municipal utilities subsidise the purchase. Ask your city or local utility before buying, because the application usually has to be made in advance.

That depends on the model. On most of our scooters you remove the battery and charge it at home. Then you do not need a garage or a socket at your parking space. Some models have a permanently installed battery. You charge these scooters directly on the vehicle, so you need a socket near your parking space. Whether the battery is removable is stated in the technical data for each model.

That depends on the model. The range is stated in the technical data for each model. These values apply under good conditions. In cold weather, with two people, uphill and at full throttle you get less far. For everyday use, allow some margin below the stated figure. If your scooter has a removable battery, it is best to charge it in your warm home in winter and only insert it shortly before riding.

We deliver scooters and E-Bikes insured by freight carrier. The freight carrier calls you beforehand and arranges the delivery date with you. That is why we need your phone number when you order. Within Germany, delivery takes about 5 to 10 working days. Your vehicle arrives about 95 percent assembled. On a scooter, you only fit small parts such as the mirrors. On an E-Bike, you only fit the pedals and straighten the handlebar. We recommend having the vehicle checked by a specialist workshop before the first ride.

Within Germany, shipping costs 9.95 euros for spare parts and accessories, 59 euros for an E-Bike and 99 euros for a scooter. To Austria it is 19.95 euros, 69 euros and 179 euros.

Yes. When you buy online, you have a 14-day right of withdrawal from delivery, including for vehicles. You bear the cost of the return. For vehicles that go back by freight carrier, this is at most about 99 euros. Everything else is set out in our withdrawal instructions.