E-bikes

We deliver scooters and E-Bikes insured by freight carrier. The freight carrier calls you beforehand and arranges the delivery date with you. That is why we need your phone number when you order. Within Germany, delivery takes about 5 to 10 working days. Your vehicle arrives about 95 percent assembled. On a scooter, you only fit small parts such as the mirrors. On an E-Bike, you only fit the pedals and straighten the handlebar. We recommend having the vehicle checked by a specialist workshop before the first ride.

Within Germany, shipping costs 9.95 euros for spare parts and accessories, 59 euros for an E-Bike and 99 euros for a scooter. To Austria it is 19.95 euros, 69 euros and 179 euros.

Yes. When you buy online, you have a 14-day right of withdrawal from delivery, including for vehicles. You bear the cost of the return. For vehicles that go back by freight carrier, this is at most about 99 euros. Everything else is set out in our withdrawal instructions.

Two years from handover. If a defect appears in the first year, it is presumed to have existed at handover. Normal wear, for example on tyres and brake pads, and damage from falls are not defects.

No. Our E-Bikes assist you while pedalling up to 25 km/h and have a 250 watt motor. Legally, they count as bicycles, without a driving licence, insurance or compulsory helmet. A helmet still makes sense.

Through your employer, with jobroller. You can find out how it works on our page Leasing.